THE STORY
Our long standing client, The Box Fashion, approached us with a multi-faceted challenge: to transition from their call-centre-based subscription model to a more user-friendly, self-sufficient online platform.
Our long standing client, The Box Fashion, approached us with a multi-faceted challenge: to transition from their call-centre-based subscription model to a more user-friendly, self-sufficient online platform.
To enable easy sign-ups for new subscribers, facilitate a seamless experience for member box choices, and add an online store component for individual product purchases—all the while ensuring top-notch speed and performance.
To understand the problem, we kicked off with a series of workshops to uncover the core needs and desired outcomes. Through data-driven decisions and meticulous planning, we designed a web architecture that combined the latest eCommerce functionalities with an intuitive UX/UI design.
Digital subscriptions, subscription upgrades, support and statuses on delivery, all packed into a single interface and a massive speed upgrade delivered through a Next.JS front end and powerful CDN. This being all on top of a brand new look and feel!
We're still adding cool features and fine-tuning the customer experience, ensuring that it remains captivating, user-friendly and seamless across every step of the user journey.
When we embarked on the journey to revamp our website, we partnered with BIGBrave to handle the design and development process. BIGBrave demonstrated an admirable dedication to their work. They genuinely seemed passionate about what they do, and it reflected in their efforts to understand our business and its unique requirements in such a short period. Their commitment to comprehending our goals and aspirations helped us feel confident that they were invested in our success. Their ability to foster collaboration and adapt to our changing requirements was impressive and instilled a sense of trust and confidence in their abilities. Ultimately, we would recommend BIGBrave to businesses looking for a team that is genuinely invested in understanding their clients and willing to go the extra mile to make things right.
- Winessa Potgieter (Founder & Director)
Our journey has been filled with creativity, innovation, and stunning digital solutions that have helped The Box Fashion elevate their brand. But don't take our word for it; experience it yourself!